Have You Said It 11 Times? | Jonathan Austin, Best Companies

Most boards think they’ve communicated the plan. They’ve said it once, maybe twice. Your people need to hear it 11 times.

In this episode of The Human CEO, Amy Stephenson sits down with Jonathan Austin, founder of Best Companies, to talk about what actually drives engagement, and what doesn’t.

We cover:

– Why nobody wants to be managed, but everyone wants to be coached

– Why “You said, we did” is broken, and what to replace it with

– Why pay rises don’t buy engagement

– How to give your people clarity when you can’t give them certainty

– Why repeating your strategy is the job, not a failure The Human CEO is for leaders who care about their people, think beyond profit, and want to build cultures that drive performance.

About Jonathan

Jonathan Austin is founder and CEO of Best Companies, the people behind the Best Companies to Work For lists.

🔗 Best Companies: https://b.co.uk

🔗 Connect with Jonathan: https://www.linkedin.com/in/jonathan-austin-46069121

About The Human CEO

🔗 Human People & Culture: https://humanpeopleandculture.com

🎧 Listen on all podcast platforms: thehumanceo.com #TheHumanCEO #Leadership #EmployeeEngagement #CompanyCulture